UPS | Transitional Learning Center (TLC)

UPS understands the importance of inclusion in the workforce of individuals with disabilities. One of the initiatives to encourage trainings and growth of this workforce sector is Worldport’s Transitional Learning Center (TLC), which opened in September 2014 in Louisville, KY. The TLC provides hands-on training to individuals placed with UPS by Options Unlimited, a nonprofit job placement service for those with disabilities. Moving through the program in groups of six or fewer, participants undergo classroom and hands-on training covering all UPS methods and procedures, in addition to “soft” skills like teamwork and handling stress. They are encouraged to try several different operational jobs, including loading and unloading feeders and containers, and inbound and outbound Smalls Sort roles, to determine the best fit. TLC graduates make a positive impact on their operations. Several have become Quality Trainers, who mentor new employees during their first week in the operation.

TAGS: Responsible Corporate Leadership, Corporate Citizenship, best practices, inclusion, perspective, opportunity